Support Board
Date/Time: Sun, 24 Nov 2024 01:17:57 +0000
Trade Copier issues
View Count: 197
| [2024-07-16 16:01:01] |
| JJchart - Posts: 2 |
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Hi there, I am currently trading TopStep Rithmic accounts, but the Sierra Chart trade copier is allocating trades from a different Rithmic login (Apex account). Despite removing these accounts, they keep reappearing. Can you help to resolve this issue? Thank you! |
| [2024-07-16 17:49:42] |
| John - SC Support - Posts: 36238 |
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You need to change the "Order Allocation to Trade Accounts" account list in order to reflect the accounts that you actually want to trade. Refer to the following: Order Allocation to Trade Accounts: Remove (Button) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-16 22:27:49] |
| JJchart - Posts: 2 |
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I followed the steps to remove the accounts multiple times last week, but they keep reappearing.
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| [2024-07-16 23:12:07] |
| Sierra_Chart Engineering - Posts: 17154 |
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Open the specific Trade Window, for the chart or Trading DOM you are actually trading from. Make sure you are looking at the right one: Basic Trading and the Trade Window: Opening Trade Window for Chart or Trade DOM And if they keep reappearing, it would have to do with Trade Window linking or trade window configuration files that you are selecting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-16 23:12:42
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