Support Board
Date/Time: Sun, 24 Nov 2024 01:34:36 +0000
sierra chart Rithmic reconnect wait
View Count: 265
| [2024-07-15 19:08:21] |
| User986567 - Posts: 18 |
|
Hello! i suddenly lost the connection from one moment to the next and can no longer connect to rhitmic. it says "reconnect wait" in yellow. I have not changed anything. I have now also downloaded the latest version 2655 64-bit (50703M), but it still doesn't work. Also a connection to different third-party providers, all with rhitmic, does not work. best, rene |
| [2024-07-15 19:36:10] |
| John - SC Support - Posts: 36238 |
|
We have had several reports of problems with Rithmic today. There is nothing we can do about this. You would need to contact your broker and/or Rithmic on this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-15 20:03:38] |
| User986567 - Posts: 18 |
|
the problem has persisted for several hours and nothing is known, please what can i do?
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 message log.jpg / V - Attached On 2024-07-15 20:03:13 UTC - Size: 200.49 KB - 45 views |
| [2024-07-15 21:37:27] |
| John - SC Support - Posts: 36238 |
|
There is nothing we can do on our end. This is completely within the realm of Rithmic.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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