Support Board
Date/Time: Wed, 27 Nov 2024 19:43:51 +0000
Alert Sounda NOT Playing
View Count: 174
| [2024-07-11 11:01:18] |
| User360283 - Posts: 504 |
|
1. Yesterday I ran a test using a new file with only 2 charts - a Flex Renko and a copy of that chart but reset to 5 minutes. The only alerts are on the Zig Zag and the Color Bar Based on Alert using the Zig Zag to mark when the Zig Zag changes slope. Both the above alerts appear to work correctly. But the desired Alert Sounds Numbers 8 and 9 DO NOT PLAY!!! ONLY THE MYSTERY BELLS PLAY!!! PLEASE HELP Thanks |
| [2024-07-11 16:39:33] |
| John - SC Support - Posts: 36344 |
|
We can not provide any further help with this. We have given you all the information in the previous post on what to check for with regards to alerts. Just for reference again, refer to the information here: General Settings Window: Additional Alert Information For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-11 16:50:19] |
| User360283 - Posts: 504 |
|
Thanks. My test clearly indicates that something internal to audio alerts is not working! Can you please prove yo me that audio alerts work? |
| [2024-07-11 17:25:51] |
| John - SC Support - Posts: 36344 |
|
We can tell you that our audio alerts are working fine.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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