Support Board
Date/Time: Sun, 24 Nov 2024 04:29:43 +0000
Gap
View Count: 110
[2024-07-10 16:38:38] |
User142442 - Posts: 1 |
Hello, despite several attempts the gap is still present on my chart, I've tried to reload etc.
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image_2024-07-11_000231660.png / V - Attached On 2024-07-10 16:38:34 UTC - Size: 216.52 KB - 42 views |
[2024-07-10 16:41:54] |
John - SC Support - Posts: 36238 |
You are getting your data from Rithmic. Rithmic has a lack of historical data, so most likely you are not going to get the data to fill in with them. But, you can try following these instructions to see if it will help (do NOT use the option for deleting all data): Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart We really recommend using our Denali Exchange Data feed to avoid these kind of issues. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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