Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 03:33:35 +0000



Candles disappear/appear during scrolling

View Count: 255

[2024-07-07 09:48:34]
User385529 - Posts: 2
Hey There,

I've suddenly run into this weird issue where when I scroll backwards or forwards in in time on the chart, candles are getting cropped off and seem to appear/disappear.

You can see the behaviour in this video:
https://www.youtube.com/watch?v=tX1l0zDCtCs

Can you tell me what setting could be causing this? (I may have pressed something that enabled it by accident)

Thanks
[2024-07-07 13:50:24]
Sawtooth - Posts: 4118
Can you tell me what setting could be causing this?
Right click in the price axis and choose 'Scale Range: Automatic

Or double click in the price axis maximize the candles in the chart region.
[2024-07-08 00:22:40]
Sierra_Chart Engineering - Posts: 17154
Refer to:
Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-08 02:10:54]
User385529 - Posts: 2
awesome, thanks. In the end it was Chart >> Reset Scales that fixed this!

Cheers!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account