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Data seems to stop, also Forex/Futures same screen?

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[2014-08-25 19:58:18] #1 [Go To First Post]
peaceland - Posts: 95
Hi, I'm new, love the charts, but they seem to stop, and I'm not sure how to view Forex and Futures via the same screen? Is that possible? Why do the charts stop now and then? Is there a data feed issue? my internet connection is solid. It has stopped for a long time, like 20 minutes, and also, when I start back up, we are not at the current time, like right now, it is showing 12:44 on the chart, and it is 12:57 here in Los Angeles. Please advise, and thank you for these amazing charts!

[2014-08-25 21:58:57] #2 [Go To First Post]
peaceland - Posts: 95
yep, it's still stuck hours later.

[2014-08-26 03:10:20] #3 [Go To First Post]
peaceland - Posts: 95
Forex data seems to move (fxcm), but how do I see all of the futures data, please? and can they be viewed at the same time? thank you!

[2014-08-26 04:38:20] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you have set Sierra Chart to use the "Sierra Chart Historical Data Service". This is not a streaming data service. It only provides historical data. For streaming Forex data, use this data service: Sierra Chart Real Time and Historical Forex and CFD Data Service You can install two copies of Sierra Chart by following these instructions: Using Multiple Data and Trading Services at the Same Time You can set one to use the Sierra Chart Historical Data service for futures and another one can use the Sierra Chart Forex Data Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-08-26 18:46:17] #5 [Go To First Post]
peaceland - Posts: 95
It's 11:45, and the ES data has stopped since 10:25 why?

[2014-08-26 18:46:45] #6 [Go To First Post]
peaceland - Posts: 95
Thank you for the links above. Very helpful, but, still no data. Why does it stop?

[2014-08-26 18:53:59] #7 [Go To First Post]
peaceland - Posts: 95
Also, if I change from 10 tick to 20 tick to 200 tick, nothing changes, same candles... yes, I know how to set that up... it works sometimes, and then other times it doesn't work, why? thank you

[2014-08-26 18:54:31] #8 [Go To First Post]
peaceland - Posts: 95
Is there a max number of ticks we can use on the server?

[2014-08-26 18:57:45] #9 [Go To First Post]
peaceland - Posts: 95
tradingview.com is still updating, but not here, and the tick charts are not loading the correct number of ticks

[2014-08-26 18:57:59] #10 [Go To First Post]
peaceland - Posts: 95
This is the ESU4, btw

[2014-08-26 19:43:06] #11 [Go To First Post]
peaceland - Posts: 95
Still down...

[2014-08-26 19:43:27] #12 [Go To First Post]
peaceland - Posts: 95
tradingview still updating, of course

[2014-08-26 19:45:39] #13 [Go To First Post]
peaceland - Posts: 95
DF:0 ST:1

[2014-08-26 19:46:03] #14 [Go To First Post]
peaceland - Posts: 95
If I disconnect, reconnect, it updates (sometimes), but then stops going!

[2014-08-26 19:47:14] #15 [Go To First Post]
peaceland - Posts: 95
Yeah, so when it "updates" it is still off by about 10 minutes, as well... is the ES data feed delayed?

[2014-08-26 19:53:44] #16 [Go To First Post]
peaceland - Posts: 95
ic ok https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Pricing

[2014-08-26 23:52:19] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Sierra Chart Historical Data Service does not provide streaming data. Furthermore, the correct symbol has a two digit year: ESU14 This is the only way to get a historical tick by tick data. Otherwise the data is 1 minute data. This is why you see this: Also, if I change from 10 tick to 20 tick to 200 tick, nothing changes, same candles.. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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