Support Board
Date/Time: Sun, 24 Nov 2024 03:39:36 +0000
Sierra Charts (Rithmic) not updating to the current days market
View Count: 160
| [2024-07-05 16:04:42] |
| User522181 - Posts: 3 |
|
Hello, I appreciate the way that you have assisted me with the previous issues, Thank you. When I opened the charts today, I noticed that they didn't go any further past the date of 06/21/24. I have switched from using delayed data to Rithmic Dtc direct trading via TOP step trader in order to take a funded challenge. How can I fix the issue with the date and access the current days market? Even though I am connected to the data via Rithmic this message appears on the screen when the charts are downloading, "download failed error downloading historical Intraday Data for ESM24-CME exchange not specified " |
| [2024-07-05 16:32:34] |
| John - SC Support - Posts: 36238 |
|
You have the wrong symbols for Rithmic. Every service uses a different symbology. When you change your Current Selected Service and select OK to close the Data/Trade Service Settings window, you are presented with a question about updating symbols. You should answer "Yes" to this question. If you do happen to say "No", or if you open a different chartbook later, then you can update the symbols by selecting "Edit >> Translate Symbols to Current Service". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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