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Date/Time: Wed, 27 Nov 2024 13:00:17 +0000



TD Ameritrade data loads but does not update intraday charts

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[2014-08-25 17:07:21]
GiantAvocado - Posts: 67
Tried to get this to work on two good computers but the data won't update; I get up-to-date data on program load but that is it. Checked all the links and possible fixes on your site but they don't work. I am trying to take off TDA and to use Sierra data but the TDA is still there. Really want to test drive this software because I have setups from my trading group (opentrader.com) and am considering using SC for my futures platform. I know this is a trial but I need a little help here, thx...

Steve Ellis
Giant Avocado LLC
[2014-08-25 17:15:49]
Sierra Chart Engineering - Posts: 104368
If you are trying to receive real-time futures data from TD Ameritrade, this will not work.

This is documented on this page here:
https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions

For now use the Sierra Chart Historical Data Service:
Sierra Chart Historical Data Service

For information about real-time futures data, refer to:
https://www.sierrachart.com/index.php?page=doc/data.php#FuturesData

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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