Support Board
Date/Time: Sun, 24 Nov 2024 05:55:53 +0000
Positions stay open ovenight. Cannot flatten or cancel them. Have to open new trades
View Count: 166
| [2024-07-01 16:56:11] |
| MarianoSc94 - Posts: 4 |
|
Hi there Not sure how this is happening but every time when I open a trade if I want to cancel it I have to open a new one and the trade will get cancelled using the TP or SL from the 2nd one. I ended up with trades that I thought they are closed because I flatten every position but somehow they still stay open and when I open the next position they get cancelled by the SL or TP. I usually open 1 positions with 2 contracts or a 1 positionwith one contract. Also, all the positions that I open (short or long) they are all marked with the green arrow. On the SIM the shorts are marked with red. I attached some images with the positions from the past few days. At the moment I am working on an evaluation but because of this issues I am not able to work properly on it and it seems that I failed because of this issue.Not sure what is happening here. I have to say that I pressed multiple time Flatten and Cancell all positions and no positions are shown in my Rithmic account. For the past few days when I was opening a new position the SL or the TP were cancelling my previous positions. You can see on the attached files https://www.sierrachart.com/image.php?Image=1719851741274.png https://www.sierrachart.com/image.php?Image=1719852558209.png https://www.sierrachart.com/image.php?Image=1719852643504.png https://www.sierrachart.com/image.php?Image=1719852727475.png https://www.sierrachart.com/image.php?Image=1719852770183.png https://www.sierrachart.com/image.php?Image=1719852827772.png The issue started to happen since last Wednesday on the 26/06. I attached screenshots from then until now |
| [2024-07-01 21:46:58] |
| John - SC Support - Posts: 36238 |
|
Refer to the following: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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