Support Board
Date/Time: Sun, 24 Nov 2024 08:08:47 +0000
Weird Missing Data on NQ chart
View Count: 181
| [2024-06-25 12:05:29] |
| trad - Posts: 43 |
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Can I please get some help here? Data is missing in one chart (same chartbook and installation copied over) but exists in the other Sierra installation. I have made sure all chart and symbol settings are the same. In fact, even the historical intraday data is complete on both. But for today, one has this missing data. Am I missing something obvious? What can cause this behavior? Even ES data appears to be fine. Date Time Of Last Edit: 2024-06-25 12:06:02
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Private File Private File |
| [2024-06-25 12:48:32] |
| Sierra_Chart Engineering - Posts: 17154 |
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Follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings And then: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-25 12:52:51] |
| Jimmyy - Posts: 221 |
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this happened with me too just now. NQ chart in one instance had missing few hours of data. had to redownload. strange to see that. |
| [2024-06-25 13:26:19] |
| trad - Posts: 43 |
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thanks. redownload fixed it.
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