Support Board
Date/Time: Sun, 24 Nov 2024 06:46:10 +0000
Denali Datafeed sc_exchange2.datafeed disabled or unsupported?
View Count: 161
| [2024-06-24 12:50:03] |
| Gradient - Posts: 89 |
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Hi, I'm unable to receive real time data on both Teton and Rithmic connections. Historical data is downloaded but the DOM etc are not updating or showing current prices. I've attached a screenshot from the message logs. |
 Datafeed Down.png / V - Attached On 2024-06-24 12:49:51 UTC - Size: 127.69 KB - 45 views Attachment Deleted. |
| [2024-06-24 13:17:10] |
| Sierra_Chart Engineering - Posts: 17154 |
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We want you to clear both of these settings at this time and keep them blank: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) Sierra Chart Server Settings: CME Exchange Data Feed Historical Server Address Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-24 13:22:06] |
| Gradient - Posts: 89 |
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I looked at these but was unsure. Thanks for clarifying.
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