Support Board
Date/Time: Sun, 24 Nov 2024 07:33:51 +0000
Software Crashing When Using Keyboard Shortcuts
View Count: 179
| [2024-06-21 05:29:50] |
| User121547 - Posts: 1 |
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Version 2646 of the software crashes every time I use keyboard shortcuts. I rolled back to version 2640 instead and no problems there. I hope you manage to fix this problem soon. Thanks.
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| [2024-06-21 09:34:53] |
| Sierra_Chart Engineering - Posts: 17154 |
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This is definitely not a version specific issue. That is with 100% certainty. We believe, that this is a local system issue and a stack corruption is occurring on your local system for unknown reasons. Most likely a problem at the operating system level. We would never be able to reproduce this problem and other users are not having it either. Tell us what particular keyboard shortcut you are using. We will still do a review. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-21 09:35:14
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