Support Board
Date/Time: Wed, 27 Nov 2024 10:43:23 +0000
QuoteBoard and Intraday Charts not updating with TD Ameritrade Data Feed
View Count: 1370
| [2014-08-22 14:28:16] |
| Trader_RT - Posts: 35 |
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Currently using Sierra Chart 1176 and the TD Ameritrade Data Feed isn't working correctly base on the QuoteBoard and Intraday charts. The LastTime column in the QuoteBoard hasn't changed, but the other columns are updating. I think this is also causing the Intraday Charts bar periods not to update correctly. Could you please validate this issue to determine if it's TD Ameritrade Data Feed Issue or Sierra Chart software issue (which I highly doubt)? I've disconnected and reconnected numerous times and it doesn't resolve the issue (time period not updating). I've also shut down and relaunched and the issue hasn't been resolved. This issue start yesterday with the prior Pre-Release 1175, but it resolve itself after one hour after the market open in the US. Thanks for your continuing support!
Date Time Of Last Edit: 2014-08-22 14:30:19
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| [2014-08-22 14:50:14] |
| Trader_RT - Posts: 35 |
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I just relaunched Sierra Charts software and the issue has now been resolved, not sure what is going on, but I think it with TD Ameritrade data provider. I hope TD Ameritrade addresses the data feed issue!
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| [2014-08-22 16:16:34] |
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With what you have described, this will have been an issue with the data feed from TD Ameritrade.
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