Support Board
Date/Time: Sun, 24 Nov 2024 12:15:02 +0000
Reinstalled Sierra Chart and its bugging, which is why i reinstalled it
View Count: 239
| [2024-06-12 20:07:05] |
| JabbALot - Posts: 15 |
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Hey, my sierra chart was bugging out so i reinstalled it, and now its stiLl acting very weird.... what should i do?? data is super scattered everywhere even as it gets displayed... Date Time Of Last Edit: 2024-06-12 21:55:54
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 sierra chart bugging.png / V - Attached On 2024-06-12 21:08:21 UTC - Size: 54 KB - 52 views sierra chart bugging2.png / V - Attached On 2024-06-12 21:55:51 UTC - Size: 27.45 KB - 37 views |
| [2024-06-12 22:30:30] |
| JabbALot - Posts: 15 |
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theres also no past micro data showing on the chart past todays night session open
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| [2024-06-12 22:36:30] |
| Sierra_Chart Engineering - Posts: 17154 |
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We are not understanding this. Provide an image of the chart by following these instructions only: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) The chart images you have provided are not helpful. There must be no studies on the chart. We need to know the symbol of the chart. We need to see the timescale of the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-13 01:39:24] |
| JabbALot - Posts: 15 |
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okay thank you for the response! After following the steps in the link provided, should i take another screenshot?
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| [2024-06-13 03:16:49] |
| Sierra_Chart Engineering - Posts: 17154 |
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Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-13 04:05:28] |
| JabbALot - Posts: 15 |
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So, I feel like this image properly depicts the problem i am having with NQ Minis Chart Display. I am having a similar but different problem with NQ Micros where it doesnt display anything past today. SYMBOL: NQM24-CME Context for the picture: Day session is the jet black, and night session is the grey back ground. This allows you to see that the hours for these times are thrown off, they should be equal sizes from jet black period to period and grey period to period, with the jet black background being smaller than grey background consistently. The day session (jet black background) consists of 7.5hrs (930am-5pm new york time), with a 1 hour close period, and then 15.5hrs (6pm-929am new york timwe) for the night session (grey background). 1st) The dates at the bottom don't make sense. Granted, the NQ closes on Fridays at 5pm, reopens Sunday at 6pm. So those should be missing but not dates in-between. 2nd) The stock chart candle price action is broken and looks weird, because there are random gaps. |
| Data Bug or something.png / V - Attached On 2024-06-13 03:44:28 UTC - Size: 196.08 KB - 54 views Attachment Deleted. |
| [2024-06-13 13:34:21] |
| Sierra_Chart Engineering - Posts: 17154 |
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Set the Session Times to include the full 24 hours: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time And set the chart to Load Weekend Data: Chart Session Times: Load Weekend Data Setting (Chart >> Chart Settings >> Session Times) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-13 13:34:39
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| [2024-06-13 15:35:59] |
| John - SC Support - Posts: 36238 |
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Also, the size of the "Black Background" and the "Gray Background" will NOT be the same. These are different amount of hours (as you point out) and therefore the overnight session (Gray Background) is going to be larger than the day session.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-13 15:41:12] |
| JabbALot - Posts: 15 |
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Hey, yea i probably worded that oddly. But after i reinstalled, i didnt connect to rithmic properly, now it is showing the data just like normal. Thank you very much! Sorry for any fuss :D |
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