Support Board
Date/Time: Sun, 24 Nov 2024 07:20:49 +0000
Problem with my charts 1min & 5 min reloading again and again
View Count: 231
| [2024-06-11 15:25:01] |
| User110584 - Posts: 5 |
|
Hi I have a recurring issue that occurs 1 to 2 times per session: my graphs keep loading "indefinitely" for 5 minutes. Can you help me? Best regards, Nico 2024-06-11 17:19:36.275 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:36.276 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 8 2024-06-11 17:19:37.101 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:35 2024-06-11 17:19:37.109 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:37.110 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 13 2024-06-11 17:19:37.937 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:36 2024-06-11 17:19:37.945 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:37.946 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 12 2024-06-11 17:19:38.844 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:36 2024-06-11 17:19:38.852 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:38.853 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 21 2024-06-11 17:19:39.622 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:36 2024-06-11 17:19:39.630 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:39.635 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 22 2024-06-11 17:19:40.404 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:36 2024-06-11 17:19:40.413 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:40.414 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 19 2024-06-11 17:19:41.163 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:36 2024-06-11 17:19:41.172 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:41.190 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 11 2024-06-11 17:19:41.963 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:40 2024-06-11 17:19:41.972 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:41.973 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 9 2024-06-11 17:19:42.821 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:40 2024-06-11 17:19:42.830 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:42.831 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 12 2024-06-11 17:19:43.788 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:42 2024-06-11 17:19:43.798 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:43.804 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 12 2024-06-11 17:19:44.593 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:42 2024-06-11 17:19:44.601 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:44.603 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 13 2024-06-11 17:19:45.352 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:43 2024-06-11 17:19:45.361 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:45.380 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 8 2024-06-11 17:19:46.188 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:44 2024-06-11 17:19:46.197 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:46.198 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 11 2024-06-11 17:19:46.954 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:44 2024-06-11 17:19:46.963 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:46.964 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 12 2024-06-11 17:19:47.700 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:46 2024-06-11 17:19:47.709 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:47.710 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 16 2024-06-11 17:19:48.454 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:46 2024-06-11 17:19:48.462 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:48.468 | ESM4.CME [CBV][M] 610 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht 2024-06-11 17:19:48.479 | Chart #2 has tagged chart #1 for full recalculation. Chartbook: ES.cht 2024-06-11 17:19:48.484 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 9 2024-06-11 17:19:49.324 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:47 2024-06-11 17:19:49.333 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:49.334 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 15 2024-06-11 17:19:50.238 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:48 2024-06-11 17:19:50.247 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:50.248 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 8 2024-06-11 17:19:51.201 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:49 2024-06-11 17:19:51.213 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:51.236 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. 2024-06-11 17:19:52.425 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:50 2024-06-11 17:19:52.436 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:52.712 | ESM4.CME [CBV][M] 610 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht 2024-06-11 17:19:56.938 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 13 2024-06-11 17:19:57.696 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:56 2024-06-11 17:19:57.701 | Chart #2 has tagged chart #1 for full recalculation. Chartbook: ES.cht 2024-06-11 17:19:57.705 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:57.707 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 12 2024-06-11 17:19:58.459 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:57 2024-06-11 17:19:58.468 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:58.474 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 7 2024-06-11 17:19:59.300 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:57 2024-06-11 17:19:59.309 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:19:59.315 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 18 2024-06-11 17:20:00.082 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:58 2024-06-11 17:20:00.091 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:20:00.097 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 12 2024-06-11 17:20:00.851 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:19:59 2024-06-11 17:20:00.860 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:20:00.866 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 13 2024-06-11 17:20:01.620 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:20:00 2024-06-11 17:20:01.629 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:20:01.652 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 16 2024-06-11 17:20:02.599 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:20:01 2024-06-11 17:20:02.608 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:20:02.609 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 12 2024-06-11 17:20:03.357 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:20:01 2024-06-11 17:20:03.366 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:20:03.367 | ESM4.CME [CBV][M] 1 Min #2 | Reloading chart. | Number times message added: 9 2024-06-11 17:20:04.075 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 1 2024-06-11 17:20:04.115 | ESM4.CME [CBV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-28 11:20:02 2024-06-11 17:20:04.124 | ESM4.CME [CBV][M] 1 Min #2 | Chart data loading complete. 2024-06-11 17:20:04.125 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 11 2024-06-11 17:20:04.827 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:04.844 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 13 2024-06-11 17:20:05.586 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:05.789 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 14 2024-06-11 17:20:06.541 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:06.555 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 9 2024-06-11 17:20:07.438 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:07.439 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 11 2024-06-11 17:20:08.370 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:08.371 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 10 2024-06-11 17:20:09.098 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:09.099 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 9 2024-06-11 17:20:09.934 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:09.935 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 7 2024-06-11 17:20:10.763 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:10.764 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 10 2024-06-11 17:20:11.626 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:11.627 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 12 2024-06-11 17:20:12.362 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:12.374 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 10 2024-06-11 17:20:13.262 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:13.271 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 12 2024-06-11 17:20:14.086 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:14.088 | ESM4.CME [CBV][M] 5 Min #6 | Reloading chart. | Number times message added: 7 2024-06-11 17:20:15.183 | ESM4.CME [CBV][M] 5 Min #6 | Chart data loading complete. 2024-06-11 17:20:15.199 | ESM4.CME [CBV][M] 610 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht Date Time Of Last Edit: 2024-06-13 15:51:00
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| [2024-06-13 15:51:33] |
| Sierra_Chart Engineering - Posts: 17154 |
|
Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.3 - Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-18 18:24:15] |
| User110584 - Posts: 5 |
|
Hi again ! I've cleaned up quite a few things, and now I only have this error message when Sierra crashes. Best regards, Nico |
 Sierra Reloading.JPG / V - Attached On 2024-06-18 18:21:57 UTC - Size: 253.49 KB - 46 views |
| [2024-06-18 19:12:54] |
| Sierra_Chart Engineering - Posts: 17154 |
|
There still is some problem you have, related to the link we gave in post #2. At this point we recommend just creating a new Chartbook. And avoid references between charts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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