Support Board
Date/Time: Sun, 24 Nov 2024 13:56:58 +0000
can't access my tickts
View Count: 163
[2024-06-05 08:58:56] |
User100055 - Posts: 1 |
Dear all, I have message to Sierra Support before I had my account created and now can't access my ticket (Ticket ID: 1717157703513). Could you please redirect your response to this account? Thank you in advnace, Kind regards, Vlada |
[2024-06-05 14:41:36] |
John - SC Support - Posts: 36238 |
The response that was given in the ticket is the following: Hi Vladislava, see the documentation here Trade Account and Risk Management: Disabling Trading Globally / Kill Switch For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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