Support Board
Date/Time: Sun, 24 Nov 2024 12:29:02 +0000
Connected to feed, but charts not loading
View Count: 150
| [2024-06-04 14:12:33] |
| Chukmo - Posts: 1 |
|
Hi, I just started my data subscription yesterday, but everything seemed to be working fine. This morning ... no apparent problems logging in and connecting to the data feed, but my charts are just frozen. I have sent my message log for analysis. Thanks for your help |
 Capture2.PNG / V - Attached On 2024-06-04 14:10:21 UTC - Size: 162.81 KB - 39 views |
| [2024-06-04 14:20:02] |
| Sierra_Chart Engineering - Posts: 17154 |
|
You need to translate the symbols to match the current selected service. Instructions: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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