Support Board
Date/Time: Sun, 24 Nov 2024 12:49:51 +0000
multiple disconnections today
View Count: 153
| [2024-06-03 15:33:34] |
| User725043 - Posts: 35 |
|
On 3 separate logins have been disconnected / reconnected three times on 2 of the connections, and twice on the other connection today. Latest Message Log error message attached. Use Internal LAN IP for CME Data and Order Routing (Global Settings >> Sierra Chart Server Settings >> General >> Special) is set to "No" in all three connections. Could you please take a look at my connections and advise? |
Private File |
| [2024-06-03 16:23:13] |
| Sierra_Chart Engineering - Posts: 17154 |
|
We do not have the ability to look at these connections. But there is a network issue you are having from your side . We have had a solid connection to the trading server since 2024-05-31 20:07:44.690. No disconnections at all.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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