Support Board
Date/Time: Wed, 27 Nov 2024 10:26:33 +0000
charts not update automatically
View Count: 994
[2014-08-20 17:38:40] |
User29458 - Posts: 44 |
in copper chart not updated automatically. when i disconnect & then after connect then after chart updated but at time chart stop then i go for disconnect & connect process i do then for at time chart updated & again stop. so please resolve the problem. |
[2014-08-20 17:51:11] |
Sierra Chart Engineering - Posts: 104368 |
Post an image of the chart, by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-08-20 19:56:01] |
User29458 - Posts: 44 |
still i am phase same problem.. after following your instructions..
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Attachment Deleted. |
[2014-08-21 16:54:18] |
Sierra Chart Engineering - Posts: 104368 |
We have done testing and we do not see this issue with the Copper symbol. Could you refer to help topic 3 to see if one of the items there resolves the problem: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-21 16:54:49
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