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Date/Time: Wed, 27 Nov 2024 10:26:33 +0000



charts not update automatically

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[2014-08-20 17:38:40]
User29458 - Posts: 44
in copper chart not updated automatically. when i disconnect & then after connect then after chart updated but at time chart stop then i go for disconnect & connect process i do then for at time chart updated & again stop. so please resolve the problem.

[2014-08-20 17:51:11]
Sierra Chart Engineering - Posts: 104368
Post an image of the chart, by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-20 19:56:01]
User29458 - Posts: 44
still i am phase same problem.. after following your instructions..
imagechart.gif / V - Attached On 2014-08-20 19:54:04 UTC - Size: 24.5 KB - 353 views
Attachment Deleted.
[2014-08-21 16:54:18]
Sierra Chart Engineering - Posts: 104368
We have done testing and we do not see this issue with the Copper symbol.

Could you refer to help topic 3 to see if one of the items there resolves the problem:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html

Let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-08-21 16:54:49

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