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Date/Time: Sun, 24 Nov 2024 14:09:21 +0000



Subinstance #2 not opening automatically

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[2024-05-31 17:16:48]
User8135477 - Posts: 115
I have set to open 3 instances upon start up. Recently, Instances #1 & #3 start up automatically, but not #2. I have to manually open #2 but clicking on "New Instance" after #1 has started. Please advise how I can troubleshoot? Thanks.
[2024-05-31 18:03:46]
John - SC Support - Posts: 36238
How exactly do you have the entry for "Global Settings >> General Settings >> General >> Instances to Run on Startup" set in the Main Instance of Sierra Chart?

From what you state, it should be the following:
2, 3

We assume that by #1 instance you are referring to the Main Instance.
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[2024-05-31 21:00:20]
User8135477 - Posts: 115
It was set for just 3 (I thought it was referring to the total number of instances, not the actual subinstance #). Interestingly, I had no problems having all 3 instances open for the first few weeks.
Changing the input to 2,3 has now fixed the issue. Thank you.

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