Support Board
Date/Time: Sun, 24 Nov 2024 16:05:01 +0000
Cancelpayment
View Count: 175
| [2024-05-31 13:44:37] |
| User285770 - Posts: 41 |
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I want not to pay anymore and stop the payment to Denali Exchange Data Feed Service Because I get real time date from rithmic How do I cancel this payment? |
| [2024-05-31 17:19:59] |
| John - SC Support - Posts: 36238 |
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We have "deactivated" the exchange that you had active. Note that this sets the exchange to not renew. Since you had already paid the full amount for the month of May, you will still get the data through the end of the day today. Tomorrow, you will be getting your data from Rithmic. For future information, the instructions to cancel an exchange are here: Denali Exchange Data Feed: Canceling an Exchange for the Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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