Support Board
Date/Time: Sun, 24 Nov 2024 16:03:35 +0000
Delayed data despite connection
View Count: 162
| [2024-05-30 16:03:01] |
| User541585 - Posts: 6 |
|
Hi, Ive recently had my Teton connection done by broker & ive added my clearing firm. My data is completely static unless I translate symbols. The issue then is that the data becomes delayed. I have attempted to delete & download data, allow for support from sierra chart data feeds but non of it is working. I am also getting the same issue on every trade service that I try. Thank you. |
| [2024-05-30 17:09:27] |
| John - SC Support - Posts: 36238 |
|
You have not setup any exchanges in order to get real-time data from us. Follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* And be sure to set your "Current Selected Service" to "Teton CME Order Routing" and be sure to update your symbols when prompted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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