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Date/Time: Sun, 24 Nov 2024 16:28:28 +0000



Can't activate Trial

View Count: 172

[2024-05-30 11:51:29]
User979659 - Posts: 2
Hello there
would you mind please activating a trial for my account?
that would be so kind of you

best
[2024-05-30 14:28:01]
SC Support - Posts: 1895
Hi Ali, were you able to download the Sierra Chart Program?
Sierra Chart Setup Instructions 1
[2024-05-30 19:22:07]
User979659 - Posts: 2
I tried a few numbers of mine, but there was no code sent to me.

Would you mind please checking that?
[2024-05-30 19:30:19]
SC Support - Posts: 1895
Hi Ali, during your trial there are certain symbols which you can use. They are listed here:
Sierra Chart Trial Account: Introduction

Those symbols will work. For full access to all symbols, you need a paid account at this point in time.


Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Account Control Panel" on the Sierra Chart software menu.

On the displayed webpage, click on "Activate Services".

Or you can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password if necessary.

2. Choose the particular Service Package and the number of Months that you want and press the "Update/Set" button. If you are on a Trial, you will first need to add sufficient credit to your account to pay for the chosen Service Package/Months. In this case, refer to the step below. Once that is done you can then choose the Service Package and number of Months.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

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