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checking Latency from AWS

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[2024-05-28 09:12:36] #1 [Go To First Post]
User61576 - Posts: 443
Hi I am executing through CQG If I want to check my latency with SC from AWS (east region), which IP address should I ping? I get 18ms when I try this ds23.sierracharts.com and nothing when I ping ds1.sierracharts.com thanks

[2024-05-28 12:11:13] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17156
We do not know. You can contact CQG about this. If you are concerned about latency we recommend using Teton order routing: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-28 12:11:41

[2024-05-28 12:37:30] #3 [Go To First Post]
User61576 - Posts: 443
so if I want to move from cqg webapi to Tenton, do I need to contact my broker (AMP)?

[2024-05-28 12:57:37] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17156
Yes they will do that for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-05-28 13:05:30] #5 [Go To First Post]
User61576 - Posts: 443
and how can i check the latency when connected to Tenton?

[2024-05-28 14:14:03] #6 [Go To First Post]
User61576 - Posts: 443
I spoke with amp and they moved me though as you can see, I am getting an error pls advise what i am missing here


Screenshot_53.jpg / V - Attached On 2024-05-28 14:13:48 UTC - Size: 80.75 KB - 70 views

[2024-05-29 15:08:02] #7 [Go To First Post]
User61576 - Posts: 443
SC team, now that I moved to Teton, how can I check the latency (to know if i need to change AWS region) thanks

[2024-05-29 20:10:10] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 17156
It is not possible to check the latency to Teton order routing because of security reasons, the servers and network that we use, will not respond to a ping. But we can tell you the equipment is located in Aurora Illinois in the CME data center. And the Internet connection is from Zayo. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-05-30 05:18:41] #9 [Go To First Post]
User61576 - Posts: 443
actually, what you are saying is that I will need to check my activity log and compare the time I send an order to the time I get a fill?

[2024-05-30 05:18:47] #10 [Go To First Post]
User61576 - Posts: 443
actually, what you are saying is that I will need to check my activity log and compare the time I send an order to the time I get a fill?

[2024-05-30 12:36:46] #11 [Go To First Post]
Sierra_Chart Engineering - Posts: 17156
Yes you can do that but we find that looking at times in the Trade Activity Log are not as accurate as what we see on our server, for various reasons. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-05-30 12:51:43] #12 [Go To First Post]
User61576 - Posts: 443
what other solution would you suggest? coding a latency study?

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