Support Board
Date/Time: Sun, 24 Nov 2024 15:54:58 +0000
Firm-wide max order quantity exceeded
View Count: 494
| [2024-05-27 18:25:58] |
| George Ionescu - Posts: 12 |
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Hello After a few succesfull trades, my orders start being rejected. I have two connections/instances one on Teton and the other one on Rithmmic. Only on Rithmic I receive the following messages: 2024-05-27 13:15:33.411 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 265. Service Order ID: 186781390. Symbol: MCLN4.NYMEX. Account: S1May244593707 * 2024-05-27 13:16:46.017 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 266. Service Order ID: 186781391. Symbol: MNQM4.CME. Account: S1May244593707 * P.S. The issue occured after the first attached order. Now the error occures at any transaction regardless its attached or not. Date Time Of Last Edit: 2024-05-27 18:32:55
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| [2024-05-27 19:23:13] |
| Sierra_Chart Engineering - Posts: 17156 |
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We cannot help with this. You must contact your broker.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-27 20:09:30] |
| George Ionescu - Posts: 12 |
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Yes , my trades have been blocked by the broker. I'm from Europe and I didn't know about the holiday in US. I see now all the charts frozen as the market is closed today due to holiday. I appologise. Have a great Memorial Day!
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