Support Board
Date/Time: Sun, 24 Nov 2024 15:46:01 +0000
Trial activation SMS failed
View Count: 176
| [2024-05-27 11:01:58] |
| User949542 - Posts: 1 |
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The verification code cannot be received normally when activating the trial, prompting {"ERROR": "Unable to send the verification code to the number. The maximum number of SMS messages sent to the Sierra Chart account using different SMS numbers has been reached. No further attempts are allowed."}
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| [2024-05-27 14:50:06] |
| SC Support - Posts: 1895 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". |
| [2024-05-27 14:50:06] |
| SC Support - Posts: 1895 |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". |
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