Support Board
Date/Time: Sun, 24 Nov 2024 18:02:48 +0000
Rithmic Historical Data not downloading
View Count: 373
| [2024-05-17 14:34:09] |
| User469571 - Posts: 2 |
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Hello, I am using Rithmic for APEX prop firm and I am not getting any historical data downloaded since the last time I had my charts open. This just started happening this morning after working for over a month now. I also have Denali data activated for my account and would prefer to use that data feed instead of Rithmic. In my Data/Trade Service Settings I have the current Selected Server set to Rithmic Direct - DTC and the Server List as Apex-Chicago Area-Non-Aggregated and the trading username and password set with my correct Rithmic username/password. I have set the username and password for Market Data and Historical data fields and I have also left them blank to see if historical data would load and it hasn't. I have also connected back to my broker to authorize the CME group data as noted in the "Easy Solution to CME Funded Trading Account Requirement" support page. I do not get the permission denied error for downloading historical intraday data. I am not sure how to proceed so I can download historical data from the last time I had my charts open. I would prefer to use Denali Data feed instead of Rithmic data but obviously I am doing something wrong. Date Time Of Last Edit: 2024-05-17 14:35:57
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| [2024-05-17 15:20:56] |
| User469571 - Posts: 2 |
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Nevermind, this post can be deleted. I deleted all my .scid and .dly files and re-downloaded the data and I am getting all historical data now.
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| [2024-05-17 17:01:14] |
| Sierra_Chart Engineering - Posts: 17156 |
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Make sure these are blank: I have set the username and password for Market Data and Historical data fields
Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to Yes. If you have changed this setting, then reconnect to the data feed after by selecting 'File >> Reconnect". If there is any missing data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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