Support Board
Date/Time: Sun, 24 Nov 2024 14:23:03 +0000
[User Discussion] - How do i add ticks to my chart
View Count: 204
| [2024-05-13 13:01:56] |
| User488171 - Posts: 24 |
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How can i change my chart to ticks for example i would like to display 2000 ticks on my chart. Thanks
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| [2024-05-13 17:01:45] |
| John - SC Support - Posts: 36238 |
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Refer to the following: Chart Settings: Intraday Chart Bar Period >> Bar Period Type >> Number of Trades Per Bar (Chart >> Chart Settings menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-06 15:09:45] |
| User488171 - Posts: 24 |
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Dear Support I have loaded custom study on my sierra chart but for some reason in the message log i am getting this message 2024-06-06 11:00:08.844 | Numbers Bars Calculated Values study: Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * I have selected my chart settings to display 2000 Ticks Bar Chart do i need a special data package for this? Thank You |
| [2024-06-06 17:07:18] |
| John - SC Support - Posts: 36238 |
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The message you are getting is in reference to the "Numbers Bars Calculated Values" study. This is not a custom study, it is one of our built-in studies. And the issue is that you do need to be on one of the "Advanced" packages in order to have access to this study, and right now you are on a "Standard" package. Refer to the information here: Description of Service Packages and Pricing: Integrated Packages You can change your package at any time by following these instructions: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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