Support Board
Date/Time: Sun, 24 Nov 2024 19:41:09 +0000
Issue with Connecting Apex Rithmic Evaluation Account to Sierra
View Count: 247
| [2024-05-13 03:52:26] |
| Endegena - Posts: 6 |
|
Dear Sierra Charts Team, I wanted to reach out regarding an issue I encountered while attempting to connect my recently purchased Apex Rithmic Evaluation Account to Sierra Charts. Despite following the steps outlined in the documentation, I have been unable to establish a connection. I've double-checked all the necessary configurations and settings, but it seems like there might be an issue on either end. Could you please assist me in troubleshooting this problem? Any guidance or support you can provide would be greatly appreciated. Thank you for your attention to this matter. Best regards, Endegena |
 Screenshot 2024-05-12 184646.png / V - Attached On 2024-05-13 03:52:16 UTC - Size: 11.07 KB - 71 views |
| [2024-05-13 16:36:55] |
| John - SC Support - Posts: 36238 |
|
That is a Rithmic error. The information on this can be found at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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