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Date/Time: Sun, 24 Nov 2024 18:45:07 +0000



using sierra on two computers but disconnects

View Count: 172

[2024-05-09 18:53:07]
dinodoroda - Posts: 3
i have package 11 with cme data and denali exchange data feed, i activated the denali exchange for 2 systems and payed aditional 12,5 usd immidiately, but when i go and open sierra program on my computer and laptop at the same time i get the message that i have screenshooted and uploded in the picture and then if i press ok it recconects but dissconnect on the other device, how do i fix it
imageCapture.PNGee.PNG / V - Attached On 2024-05-09 18:50:59 UTC - Size: 268.23 KB - 47 views
[2024-05-09 19:18:35]
dinodoroda - Posts: 3
i got this message first
imagesss.PNG / V - Attached On 2024-05-09 19:18:20 UTC - Size: 271.22 KB - 49 views
[2024-05-09 20:33:23]
John - SC Support - Posts: 36238
That is a CQG message, telling you that you can not connect from multiple systems at the same time. This has nothing to do with our Denali Exchange Data Feed.
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