Support Board
Date/Time: Sun, 24 Nov 2024 19:54:59 +0000
'MD5 for File Does Not Match' When Updating to Latest Version
View Count: 260
| [2024-05-08 12:25:40] |
| User476186 - Posts: 3 |
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Dear Sierra Chart Team, I'm currently facing an issue where I received the 'MD5 For File Does Not Match' error in my installer. This is my 3rd attempt trying to update my client and still receiving the same error. May I know how can I fix this? Let me know if you need further details from me. |
| [2024-05-08 14:34:21] |
| Sierra_Chart Engineering - Posts: 17161 |
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We are checking on why this error might be occurring. For now use the zip installer: Software Download: Sierra Chart Zip Installer We have updated our installer to provide more information about why this might be happening. Try again the standard method of updating and if there still is a problem we will need to get the log: Software Download: Providing Installer Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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