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Date/Time: Sun, 24 Nov 2024 21:25:19 +0000



No data on sub instance simulators

View Count: 205

[2024-05-06 09:38:27]
JbGlobal - Posts: 13
Good morning,

It seems as though my main instance is receiving simulator data but my sub instance DOM's are blank and charts aren't moving. My current selected service is "Trading Evaluator [trading]". When I switch this back to "SC Data - All Services", everything appears to be working correctly again. I've searched through the forums and tried a few recommendations but still can't get it to work. Am I overlooking something simple?

Thank you!

Jeff
[2024-05-06 12:57:28]
Sierra_Chart Engineering - Posts: 17161
Make sure you are using the correct symbols in the sub instance:
Data/Trading Service Connection and Symbol Issues: 1.3. Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-06 12:58:00

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