Support Board
Date/Time: Sun, 24 Nov 2024 21:17:51 +0000
New 1m Candles not Printing
View Count: 199
| [2024-05-03 17:23:23] |
| jjennings768 - Posts: 2 |
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Hi, I am using Sierra Chart through Apex, using Rithmic data. Often times, but not every time, new 1 minute candles do not print until i disconnect and reconnect my charts and redownload the data. Is there any way to fix this or is it just a Rithmic issue? Thank you |
| [2024-05-03 17:24:17] |
| John - SC Support - Posts: 36238 |
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Most likely this is a Rithmic data issue. But please get us your Message Log and we'll take a look and see if there is something that may give us additional information. Follow these instructions to get us your log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-07 13:34:42] |
| jjennings768 - Posts: 2 |
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I just needed to update. Sorry for the waste of time, new to the platform. Thank you for your response.
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