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Date/Time: Sun, 24 Nov 2024 20:33:39 +0000



Trouble with activating my free trial

View Count: 197

[2024-05-03 06:20:32]
User858451 - Posts: 1
Hi, I recently created my account and encountered an issue while attempting to activate the 15-day trial. When I initially tried to activate it, I did not receive any SMS. On my next attempt, I received the following error message:

{"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."}

i am in need of assistance to resolve this problem

Best regards,
[2024-05-03 15:09:46]
John - SC Support - Posts: 36238
We have activated the trial for your account.
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