Support Board
Date/Time: Wed, 27 Nov 2024 11:43:27 +0000
Studies: Trading Closed Profit/Loss and Daily Profit/Loss: time zone issues => ignored trades
View Count: 1197
| [2014-08-16 11:37:31] |
| AC95575 - Posts: 4 |
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1.) I guess there could be a bug regarding time zones in the two studies Closed Profit/Loss and Daily Profit/Loss. Description: First, I have trades on the chart, but they seem to be ignored by the studies Closed Profit/Loss and Daily Profit/Loss. Then, I realized that my trades are ignored only in the morning until an imaginary time border at about 11 a.m. every day. Please see the attached image ProfitLossUTCplus2_20140816.png. I checked the following: My Daily Stats Reset Time is set to midnight. My session time goes around the clock. Changes in session time have no effect. But if I change the time zone by one hour the imaginary time border shifts by 2 hours. So, after changing the time zone from UTC+2 to UTC-3 I can see all my trades in both studies. Please see the attached image ProfitLossUTCminus3_20140816.png. Background info: The example above was taken from fdax future trades at the Eurex, opening from 8 a.m. to 10 p.m. CEST (=UTC+2). Could you please have a look a give me feedback. Maybe I missed only a config item. 2.) One additional question regarding these studies Closed Profit/Loss and Daily Profit/Loss: In the documentation there are two input parameters described: http://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#TradeDataStudies I can also see at least one input value (=0) in the screenshots provided above. Could you please let me know where I can enter these input values. In the tab 'Settings and Inputs' of the 'Study Setting' there are no inputs. Thank you very much in advance and best regards. |
 ProfitLossUTCplus2_20140816.png / V - Attached On 2014-08-16 11:04:27 UTC - Size: 45.12 KB - 409 views ProfitLossUTCminus3_20140816.png / V - Attached On 2014-08-16 11:04:37 UTC - Size: 50.42 KB - 395 views |
| [2014-08-17 11:18:21] |
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1. What version of Sierra Chart are you running? 2. There are no inputs. The documentation will be updated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-17 14:45:01] |
| AC95575 - Posts: 4 |
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1.) I am running the newest version 1174 (Non CLR). Just updated before preparing this message. 2.) Thanks a lot. |
| [2014-08-19 04:49:27] |
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1. We are looking into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-20 03:54:41] |
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1. We are still working on the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-21 17:42:50] |
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1. We have the problem now solved. There was a significant amount of work to debug and correct the issue. Version 1176 which resolves this will be out later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-22 17:12:11] |
| AC95575 - Posts: 4 |
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Thank you very much. I just checked it out and it works perfectly. :) - Yes indeed, I can imagine that it was a tricky issue. Thanks again. |
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