Support Board
Date/Time: Sun, 24 Nov 2024 22:38:15 +0000
Trade Activity Log No Longer Showing Trades AT ALL
View Count: 277
| [2024-04-29 13:44:23] |
| User450463 - Posts: 123 |
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Update to latest version 2632. Trade activity log no longer shows any activity. Using IBKR. Double checked that I was using All Symbols, Non-Sim and the correct display dates. IBKR shows that I made the trades, Sierra shows nothing. Even if I change the display date back an entire month (I made dozens of trades) Sierra still shows nothing. |
| [2024-04-29 14:16:58] |
| User450463 - Posts: 123 |
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Attaching Trade Service Log.
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Private File |
| [2024-04-29 14:30:54] |
| Sierra_Chart Engineering - Posts: 17162 |
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Can you show us a screenshot of the Trade >> Trade Activity Log >> DisplaySettings window, showing how the settings are set.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 14:31:04
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| [2024-04-29 15:03:41] |
| User450463 - Posts: 123 |
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Adding Display Settings. I haven't changed these in two years, just for the record. |
Private File |
| [2024-04-29 15:45:34] |
| Sierra_Chart Engineering - Posts: 17162 |
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Reselect the Symbol. The particular symbol selected is no longer supported. It needs to be exactly in this case: "All Symbols".
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 15:46:00
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| [2024-04-29 15:50:32] |
| User450463 - Posts: 123 |
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That did it. For what it's worth, All Symbols Non-Sim was still in the dropdown when I went to select "All Symbols". Thanks |
| [2024-04-29 15:52:29] |
| Sierra_Chart Engineering - Posts: 17162 |
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Ok we see why that happens. Next time you reopen the window if it is not already set to that symbol, it will not be listed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 15:52:40
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