Support Board
Date/Time: Sun, 24 Nov 2024 23:04:57 +0000
Why do I get the Renew Now message?
View Count: 178
| [2024-04-28 10:13:16] |
| TrrTrader - Posts: 3 |
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It shows 163 days remaining but also shows me renew now screen, Is something wrong with my account? Also when I go to account control panel I don't see the many options, like the file download option? What do I need to do to get the options? |
Attachment Deleted.  Screenshot 2024-04-28 at 6.04.45 AM.png / V - Attached On 2024-04-28 10:08:38 UTC - Size: 98.21 KB - 52 views |
| [2024-04-28 14:39:15] |
| Sierra_Chart Engineering - Posts: 17163 |
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Nothing is wrong. There is nothing you need to do. Renew Now is if you want to add additional usage time. When you go to your account control panel: https://www.sierrachart.com/UserControlPanel.php#MoveToTop You will now see 4 menus listed at the top: Account Panel, Services and Payments, Exchanges, Support You can get everything from these menus. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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