Support Board
Date/Time: Sun, 24 Nov 2024 23:26:49 +0000
SC activation
View Count: 188
| [2024-04-25 13:25:30] |
| User266447 - Posts: 253 |
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A few days ago I was offered to use a 10-day free trial. Can I ask for it? Can I ask for SC activation trial, please?
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| [2024-04-25 15:06:25] |
| John - SC Support - Posts: 36238 |
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You have us curious as to who "offered to use a 10-day free trial"? Regardless, we do see that you last used Sierra Chart in May of 2023, so nearly a year ago, therefore we have reset and activated the trial for your account. Note that our trials are now 21 days. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-25 15:49:56] |
| User266447 - Posts: 253 |
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You are right, I was here one year ago. Thank you for the trial. I opened the platform and updated the symbol on DAX to FDAXM24-EUREX but my charts are not moving. May last version is 2480. I am not sure if I should update a new version or if there is something else I need to do to start the (DAX) charts moving. Please advise. |
| [2024-04-25 17:32:43] |
| John - SC Support - Posts: 36238 |
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Yes, you absolutely need to update to the current release (v 2629). Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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