Support Board
Date/Time: Sun, 24 Nov 2024 13:45:47 +0000
Risk manager
View Count: 429
| [2024-04-21 22:28:07] |
| Daren Hampton - Posts: 27 |
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Right now, my account has a setting that all my trades flatten at the midnight. What setting do I need to change to take this off of my Sierra platform or to just reset the risk manager to default setting all together?? |
| [2024-04-21 22:54:07] |
| Sierra_Chart Engineering - Posts: 17156 |
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Can you show us where you see that setting? So we can tell you what to do to disable it. Is this on the Trading Evaluator service? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-21 23:42:05] |
| Daren Hampton - Posts: 27 |
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It’s on my personal and evaluator…I noticed it one day I had a trade open on my personal and it closed at midnight while I was watching it. I see it at midnight when I have the platform open and the activity log opens at midnight |
| [2024-04-22 15:10:05] |
| John - SC Support - Posts: 36238 |
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Check the following items: - Trade >> Global Profit/Loss Management: There is an option for "Flatten Positions at Set Time". Refer to the following: Global Profit/Loss Management: Flatten Positions at Set Time - Trade Window >> A >> Flatten and Cancel at Set Time: Same idea as above, only this is on the Trade Window. Refer to the following: Basic Trading and the Trade Window: A >> Flatten And Cancel at Set Time For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-28 23:00:57] |
| Daren Hampton - Posts: 27 |
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Sorry for the delayed response, but i already had the setting "Flatten Positions at Set Time" disabled by leaving the Enabled box unchecked. Is it possible that if I reset the Sierra platform to the default state that this will get fixed?? |
| [2024-04-29 17:15:48] |
| John - SC Support - Posts: 36238 |
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Did you check both locations - the Global Profit Loss Management and on the Trade Window? These are the only two places that are built into the system. If neither of these apply, then are you using a custom study that may be doing this? Also, is this something that your broker may have set for your account? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-29 18:56:08] |
| Sierra_Chart Engineering - Posts: 17156 |
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You need to check the origin of that order: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order This will then determine what needs to be done. Provide the text of that order line in the Trade Activity Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 18:57:27
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| [2024-04-29 22:33:21] |
| Daren Hampton - Posts: 27 |
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Here are 2 screenshots from the Trade Activity Log from my live account I highlighted 2 trades that I believe were closed out by the risk manager |
 Trade Activity Log 4_29_2024 6_25_23 PM.png / V - Attached On 2024-04-29 22:33:04 UTC - Size: 746.61 KB - 61 views Trade Activity Log 4_29_2024 6_25_43 PM.png / V - Attached On 2024-04-29 22:33:08 UTC - Size: 221.12 KB - 58 views |
| [2024-04-30 01:11:34] |
| Sierra_Chart Engineering - Posts: 17156 |
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This does not give us the information we need. At the top left select "All Activity" instead of Fills. And press Apply.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-12 05:16:55] |
| Daren Hampton - Posts: 27 |
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File attached
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 RiskManagerHelp.txt - Attached On 2024-05-12 05:16:30 UTC - Size: 70.14 KB - 250 views |
| [2024-05-12 10:20:42] |
| Sierra_Chart Engineering - Posts: 17156 |
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This is what we see: Orders 2024-03-20 00:00:00.902053 2024-03-20 00:00:00.902024 Flatten and Cancel at set time for Symbol and Account. Flatten&Cancel | Last: 82.549995. Current Position quantity: 1 | AO=0 15521 Market 1 Sell MCLK24_FUT_CME Order Sent 134664 Close 1 0.00 Day
So there is one chart or Trading DOM, configured with this functionality: Basic Trading and the Trade Window: A >> Flatten And Cancel at Set Time You need to open the Trade Window for each chart and make sure this is disabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-12 10:21:11
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| [2024-06-03 10:40:36] |
| Daren Hampton - Posts: 27 |
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I still have trades closing at midnight, I'm not sure why. I have the "Flatten & Cancel at Set TIME" disabled, but trades are still closing at midnight. |
| TradeActivityLog_2024-06-03.txt - Attached On 2024-06-03 10:40:24 UTC - Size: 6.32 KB - 219 views |
| [2024-06-03 16:05:43] |
| John - SC Support - Posts: 36238 |
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You need to check the Trade Window for each chart and Trading DOM to ensure that the setting to flatten and cancel at a set time is not set in any of them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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