Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 02:10:20 +0000



Trade Activity Log shows fills while deleted from Sierra

View Count: 244

[2024-04-19 15:04:34]
tomas262 - Posts: 141
That is strange. SC is showing fills despite I deleted all records for the period 18-04-2024 7:30:00 to 18-04-2024 8:29:59

Before delete I could not even match fills chart VS log. Very odd
image2024-04-19_17-01-55.png / V - Attached On 2024-04-19 15:04:28 UTC - Size: 176.34 KB - 65 views
[2024-04-19 17:04:01]
John - SC Support - Posts: 36238
That particular line you are referencing is informational. What exactly is it stating?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-19 17:34:09]
tomas262 - Posts: 141
there are no records ... I deleted everything between the time range mentioned as you can see in the log
but the chart still shows the fill ... the fill should not be on the chart at all
Date Time Of Last Edit: 2024-04-19 17:42:08
[2024-04-19 21:31:49]
Sierra_Chart Engineering - Posts: 17166
Are you sure that you are looking at a fill on the chart? We just want to be sure. This should not be necessary but go to Chart >> Chart Settings and press OK to reload the fills.

And double check that the fill is actually not in the Trade Activity Log.

If that fill you see does not exist, it will no longer be on a chart once the fills are reloaded on the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account