Support Board
Date/Time: Mon, 25 Nov 2024 01:32:22 +0000
Flatten doesnt cancel all pending orders
View Count: 199
| [2024-04-18 17:59:04] |
| User345740 - Posts: 10 |
|
Hi Team, On CL when I press the flatten button, the pending orders arent canceled. I have to click cancel all to remove all orders that were attached. However on ES amd NQ the pending orders are removed when I press the flatten button. I've looked through the documentation but couldnt find what could be causing this. Any tips from the team? Thanks in advance! |
| [2024-04-18 20:53:31] |
| Sierra_Chart Engineering - Posts: 17166 |
|
We see you are using Rithmic. So this would be a Rithmic issue. Check the Trade Activity Log to see if there is any information which may help: Trade Activity Log: Viewing Historical Trade Activity We cannot help with this issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-18 20:58:31
|
To post a message in this thread, you need to log in with your Sierra Chart account: