Support Board
Date/Time: Mon, 25 Nov 2024 02:09:47 +0000
Problem with login to CQG
View Count: 204
| [2024-04-18 10:45:16] |
| User106092 - Posts: 5 |
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Recently I have problem with login to CQG data. I get server message: Username or password is incorrect. Both are same as I've used before. AMP says it's problem with denali data. Can you confirm?. Btw. I dont have any problems with connecting Denali and Rhitmic on another acc
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error.jpg| [2024-04-18 13:01:01] |
| Sierra_Chart Engineering - Posts: 17166 |
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Refer to 5 here: CQG Trading Platform Service: Common Error Messages ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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