Support Board
Date/Time: Mon, 25 Nov 2024 01:38:22 +0000
Lost my Mornings Work
View Count: 217
| [2024-04-17 11:01:39] |
| bobstone249 - Posts: 28 |
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I've been using Sierra Charts successfully for months with no issues. Just lost my entire mornings work. Sierra charts chartbook closed down with no prompt to ask if I wanted to save the chartbooks. Lost about 3 hours work. Really unusual for Sierra charts and now I'm quite concerned. No issues this end with connectivity etc.
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| [2024-04-17 16:13:42] |
| John - SC Support - Posts: 36238 |
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Check this setting and makes sure it is set to "No": Global Settings >>General Settings >> GUI >> Disable Prompt to Save Chartbook on Chartbook Close And always Save your Chartbook manually, after a significant amount of changes. Also refer to: Chartbooks (Workspaces): Accessing a Backup Chartbook File There is also automatic save functionality: General Settings Window: Auto-Save Chartbooks (Global Settings >> General Settings >> Charts >> Chartbooks) If you are referring to an abnormal shutdown of Sierra Chart, then refer to: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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