Support Board
Date/Time: Mon, 25 Nov 2024 01:51:51 +0000
Lagging data, Trading is not supported
View Count: 256
| [2024-04-16 09:15:06] |
| User611713 - Posts: 1 |
|
Hi, I keep getting this message from yesterday, (I attached the file), although I have paid for everything and the connections on other platform are good. I tried to reinstall Sierra Chart but didn't help. I also have a continuous pop up message: "historical download complete" "Waiting to download historical data" "Download historical data. Bars may not appear until done" I sent the message log for analysis. Can you help me solve this problem, please? Date Time Of Last Edit: 2024-04-16 09:15:41
|
 Message log.png / V - Attached On 2024-04-16 09:12:58 UTC - Size: 1.81 MB - 60 views |
| [2024-04-16 15:27:45] |
| John - SC Support - Posts: 36238 |
|
You are using Rithmic data. Regarding this, refer to: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: