Support Board
Date/Time: Mon, 25 Nov 2024 04:23:29 +0000
CL historical chart displaying incorrectly
View Count: 188
| [2024-04-15 14:25:13] |
| User634406 - Posts: 36 |
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I have an issue with CL historical chart, displaying incorrectly when I switch from daily to weekly/monthly bars. Please see the screenshot; https://www.sierrachart.com/image.php?Image=1713190926908.png According to weekly, CL was at 11000(hope we never see that), and then gapped down to about the current price. When I switch back to daily, it displays correctly. How to fix this? Date Time Of Last Edit: 2024-04-15 14:26:38
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| [2024-04-15 14:41:07] |
| Sierra_Chart Engineering - Posts: 17169 |
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First of all this is MCL instead of CL. Use CL for longer-term charts. We will work on the issue with MCL. There is not data that far back. Only since the contract began. It is a new contract. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-15 14:47:25] |
| User634406 - Posts: 36 |
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True that, my bad. When will this be resolved, MCL displaying incorrectly? |
| [2024-04-15 15:41:15] |
| Sierra_Chart Engineering - Posts: 17169 |
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We are going to work on this now. But there is going to be much less data available and you will have to delete the prior data files.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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