Support Board
Date/Time: Mon, 25 Nov 2024 02:37:12 +0000
Denali data feed with Rithmic
View Count: 275
| [2024-04-14 13:13:29] |
| User577837 - Posts: 4 |
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Hello, I am hoping that you could assist me. Given Rithmic's poor performance with data, I would like to continue to use Denali data, yet use my Rithmic account through APEX. I have gone through the set-up process a few times and continue to get a Service Connection Error. I've attached a screen shot of the error as well as the Data/Trade Service Settings snap shot so that you can see how I entered the information. I left Market Data username and password black as well as historical data username and password blank because I would like to use Denali data. I've going through the self help process, but unable to find a solution. I know Rithmic is a pain in a_ _, excuse the language, but I'm forced to use it at the moment. Many thanks, Brian |
Attachment Deleted. Private File  Error message.PNG / V - Attached On 2024-04-14 13:10:14 UTC - Size: 157.74 KB - 61 views |
| [2024-04-14 15:41:17] |
| Sierra_Chart Engineering - Posts: 17166 |
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You are having a problem connecting to Rithmic and here is the relevant documentation for that: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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