Support Board
Date/Time: Mon, 25 Nov 2024 05:02:17 +0000
CQG data
View Count: 217
| [2024-04-09 06:52:51] |
| User587476 - Posts: 29 |
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Q1:version is 2586 64bit , can't connet CME (CQG) data , but HKEF can use , acoount is Phillip Capital , i need come back 2224 version can use , How to connect with a new version, ? Q2:Can I use one SC account to connect two trade accounts, and how can I make changes,? |
| [2024-04-09 06:54:58] |
| User587476 - Posts: 29 |
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I need to make account changes, how do I make the changes thank you for your help !~ |
| [2024-04-09 08:06:39] |
| Sierra_Chart Engineering - Posts: 17169 |
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1. We can help you update to a newer version. But not an older version. 2. Refer to: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart I need to make account changes, how do I make the changes
What other changes do you want to make?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-09 08:18:05] |
| User587476 - Posts: 29 |
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I use Dorman, I want to add an additional Philips and use them to coexist Or change to Philips trade account !~ |
| [2024-04-09 14:33:58] |
| John - SC Support - Posts: 36238 |
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We are not understanding the particular setup you are trying to describe. Are you going to have a multiple accounts under the same login with Phillips, or are you going to have different accounts with different logins? Depending on how the accounts are setup will determine how you will access them within Sierra Chart. Once we know how you are setup then we can explain it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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