Support Board
Date/Time: Mon, 25 Nov 2024 03:25:00 +0000
Different price points on multiple DOMs for same instrument
View Count: 326
| [2024-04-08 13:58:03] |
| L2Ltrades - Posts: 60 |
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Hello, I am trading multiple accounts. On the DOM, I see price at difference locations on 1 DOM vs the other 2. This has never happened before until this morning. No settings were changed. PLease see the image attached |
 price differences.PNG / V - Attached On 2024-04-08 13:57:50 UTC - Size: 171.62 KB - 62 views |
| [2024-04-08 16:10:33] |
| John - SC Support - Posts: 36238 |
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Check the chart update interval of the Trading DOM: Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-09 15:04:58] |
| L2Ltrades - Posts: 60 |
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I did. I have three different accounts and the settings are same on all the DOMs.
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| [2024-04-09 21:15:50] |
| Sierra_Chart Engineering - Posts: 17169 |
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Are all three of those charts on the same instance of Sierra Chart? Also refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart We have no explanation for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-09 21:16:10
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| [2024-04-16 14:27:11] |
| L2Ltrades - Posts: 60 |
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Yes they are. It sort of fixed itself and now same issue is back on.
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| [2024-04-16 14:30:46] |
| Sierra_Chart Engineering - Posts: 17169 |
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We have no explanation for this. We do not know what the cause is in your case. This is something that does not make any sense to be occurring. Go over the items here: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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