Support Board
Date/Time: Mon, 25 Nov 2024 01:24:39 +0000
[Locked] - Notice: Delayed Streaming CME Data Issue
View Count: 2423
| [2024-04-03 20:46:32] |
| Sierra_Chart Engineering - Posts: 17166 |
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It has recently come to our attention that the delayed streaming CME data is not updating as fast as it should be. Normally you should see updates every 50 to 100 ms when the market is active. Instead updates could be as slow as in 2-10 second intervals. We are working on resolving this issue as soon as possible. We expect it will take about a week from now. We have already made some improvements. So there is a significant improvement from previously but still the updates are not as fast as they should be in some cases. We removed delayed streaming options data until this issue is resolved. This will be added back as soon as possible. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-04 22:13:46
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| [2024-04-04 16:40:54] |
| Sierra_Chart Engineering - Posts: 17166 |
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Regarding this issue we have over the last hour updated several of the delayed data server processes now that we have implemented a solution. We did not want to wait since this is not a good issue at all. The problem is you may notice that the delayed streaming data feed stops, for 10 minutes for CME symbols for the internal delaying and buffering of the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-04 16:41:55
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| [2024-04-04 22:13:25] |
| Sierra_Chart Engineering - Posts: 17166 |
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We have completed updating all of the streaming delayed data servers for CME data. This problem should be resolved now. Let us know if you see any further issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-05 21:58:43] |
| Sierra_Chart Engineering - Posts: 17166 |
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Attached is a video of the streaming delayed data feed for CME MES. This is how this streaming delayed data feed has always been intended to be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-14 05:04:57
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 DelayedFeed_Video_2024-04-05_094345.wmv - Attached On 2024-04-05 21:58:28 UTC - Size: 121.1 MB - 525 views |
| [2024-04-19 02:18:41] |
| Sierra_Chart Engineering - Posts: 17166 |
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Delayed streaming CME group Options data is now restored. You need to be running the latest release: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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