Support Board
Date/Time: Mon, 25 Nov 2024 04:35:08 +0000
Alerts via Telegram are no longer working.
View Count: 458
| [2024-04-03 17:53:27] |
| User740504 - Posts: 110 |
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I have had alerts via the Chat Window and the relay to Telegram working flawlessly over the last few weeks. I have changed no settings. I am not getting messages relayed to Telegram. I updated Telegram and SC to 2626 and neither has worked. I have also gone through the process of /detach and then /attach xxx commands and re-creating groups with new chat IDs and nothing is working. Any idea on what the problem might be? The alerts are showing up on the alert log and the chat window, so I know SC is at least processing the alerts. They're just not getting sent to Telegram. Thank you. |
| [2024-04-03 20:32:22] |
| Sierra_Chart Engineering - Posts: 17169 |
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We apologize for the issue. We will put provide documentation on this in a few minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-03 20:35:49] |
| User740504 - Posts: 110 |
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Thanks. No rush. I'm done trading for today and will check back tomorrow.
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| [2024-04-03 20:59:49] |
| Sierra_Chart Engineering - Posts: 17169 |
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Follow the instructions here: Notice: Sierra Chart Alert App and Telegram Replacing Email/SMS Alerts | Post: 378196 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-03 21:47:58] |
| User740504 - Posts: 110 |
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Fast response and fix, as usual. True excellence. Thanks again.
Date Time Of Last Edit: 2024-04-03 21:48:17
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